About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

We?re seeking a Lab Quality Manager with a strong foundation in both laboratory operations and quality management systems. Candidates should have hands-on laboratory experience and a proven background in implementing, maintaining, and improving quality processes within a lab environment. This dual expertise is essential to ensure regulatory compliance, accurate testing, and continuous quality improvement across all laboratory functions.

The Manager of Lab Quality assists the Laboratory Quality Program Director. They help run quality assurance, improvement, and compliance programs. They manage daily programs to meet institutional and federal requirements. They take over the Director's duties when absent.

Essential Functions of the Role

• Administers the document control system for all BSWH laboratories. This includes managing due dates for review and revising documents.
• Oversees creating system or division level documents for the lab. This includes quality, safety, and all specific lab sections (Chem, Heme, etc.).
• Implements standards for BSWH laboratories for new hire training and annual proficiency assessment. Designs and implements system-wide forms for documentation.
• Co-chairs the Laboratory Quality Sub-Councils.
• Oversees the creation of standard templates and monthly metrics reports for system, division, and facility levels.
• Is available in-person or by teleconference for all facility CAP inspections to answer questions about document control, policies, and procedures. Coordinates mock CAP inspections for all BSWH Laboratories.
• Coordinates the use of MTS (or alternatives) for BSWH Laboratories.
• Schedules and ensures documentation of annual HIPAA audits.

Key Success Factors

• Knowledge of laboratory regulations, protocols and procedures.
• Data and critical thinking abilities.
• Ability to comprehend and communicate instructions.
• Ability to perform laboratory protocols and procedures.
• Knowledge of safety and infection control standards.
• Ability to work in a team environment.
• Provides training and opportunities for continuing education.
• Ability to make operational judgments about work quality, productivity standards, and measurable goals for employees and project teams.
• Ability to use broader goals to establish how best to use resources to meet schedules and goals.
• Ability to make or approve effective hiring and termination judgments.
• Ability to evaluate and recommend changes to policies, and establish procedures that affect the managed organization.
• Basic business knowledge includes annual planning, goal setting, budget adherence, employee compensation, compliance, and risk management.
• General computer skills include Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 5 Years of Experience
• CERTIFICATION/LICENSE/REGISTRATION -

ASCP-BloodBanking Technologist (ASCP-BB), ASCP-Chemistry Technologist (ASCP-C), ASCP-Cytogenetics Technologist (ASCP-CG), ASCP-Cytologist (ASCP-CT), ASCP-Hematology Technologist (ASCP-H), ASCP-Microbiology Technologist (ASCP-M), Molecular Biology Technologist (ASCP-MB), ASCP-Blood Banking Specialist (ASCP-SBB), ASCP-Chemistry Specialist (ASCP-SC), ASCP-Hematology Specialist (ASCP-SH), ASCP-Microbiology Specialist (ASCP-SM), Cert Histocompatibility Spec (CHS-ABHI): Must have the following:
ASCP-BB
ASCP-C
ASCP-CG
ASCP-CT
ASCP-H
ASCP-M
ASCP-MB
ASCP-SBB
ASCP-SC
ASCP-SH
ASCP-SM
CHS-ABHI
CHT-ABHI
CLS
MLS
MT
SCT
SCYM
SMB.

Cert Histocompatibility Techno (CHT-ABHI), Clinical Laboratory Scientist (CLS), Medical Laboratory Scientist (MLS), Medical Technologist (MT), Specialist in Cytology-ASCP (SCT), Specialist in Cytometry-ASCP (SCYM), Molecular Biology Spec-ASCP (SMB).

About Baylor Scott & White Health

Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!

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