Delve Bio is on a mission to improve precision medicine with cutting-edge genomic technology. We are a well-funded early-stage biotech company backed by some of the industry’s most experienced operators and investors. Our co-founders are highly experienced researchers, clinicians, and entrepreneurs, including Dr. Matthew Meyerson, MD. PhD (Director of Cancer Genomics at Broad Institute and co-founder of Foundation Medicine) and Dr. Joseph DeRisi, PhD (Professor at the University of California San Francisco and President of the Chan Zuckerberg Biohub).

Our team is hiring a Clinical Lab Operations Support Specialist. This hybrid position will support clinical laboratory operations, enable product success, and ensure patient satisfaction. This role will report to the VP of Product and will work cross-functionally and cross-institutionally with teams at the core of Delve Bio’s primary metagenomics next-generation sequencing (mNGS) commercial offering, including Product Development, Customer Support, Quality Assurance, and Clinical Laboratory Operations. This is a rare opportunity to significantly impact the success of a growing company at the forefront of precision medicine and metagenomics.

Key Responsibilities:
The primary responsibilities of this role include enabling operational efficiency and performance through review of control and clinical sample sequencing data for report preparation prior to signout, clinical sample management, reagent and materials coordination and quality control, assay performance metric monitoring, and coordination of assay investigations and performance improvements. This role will review data in real time for quality control and patient clinical report preparation. This role will also support off-site sample storage, transfer, and retention, as well as coordination of sample return and sample destruction with associated documentation. This role will also support day-to-day QC, troubleshooting, and facilitating cross-institutional communication. This role will assist with collating data in collaboration with Quality Assurance and Customer
Support, to enable assay performance monitoring, troubleshooting investigations, and
implementation of assay improvements. Additionally, this role will assist with developing, drafting, and revising summary documentation and operating procedures in support of process improvement, sample receiving workflow, accessioning, and overall operational efficiency.

• Bachelor’s degree required, preferably in Scientific or Technical discipline
• Advanced degree (Clinical Laboratory Scientist, Masters or PhD) in biological or related discipline preferred
• Minimum 3 years’ experience in a clinical laboratory or clinical-stage biotechnology
  company with an understanding of high-complexity clinical laboratory processing required
• Excellent working knowledge of clinical production and testing environment required
• Knowledge of clinical quality control and quality assurance activities including assay
  monitoring metrics and responses to issues identified
• Knowledge of the processes involved in documenting laboratory procedures required
• Proficient in data capture, analysis and reporting using various IT systems
• Effective communication, both verbal and written, with customer and internal stakeholders required
• Problem solving capabilities and confidence to make clear decisions with limited
  information
• Must be flexible, forward-thinking, and motivated; can act independently and exercise
  independent judgement within boundaries of responsibility, knowledge, and skill
• Excellent time management, communication, and organization skills; ability to adjust to shifting priorities and deadlines
• Familiarity with next-generation sequencing wet lab procedures including sample
  extraction, library preparation and sequence generation
• Familiarity with next-generation sequencing data analysis and sequencing quality metrics
• Knowledge of clinical metagenomic next generation sequencing preferred