JOB SUMMARY
This position leads the planning, organization and management of the hospital's laboratory services including operations and staff. He/she develops and implements appropriate laboratory polices and practices in compliance with hospital policy and with state, federal and other regulatory agencies. This position establishes and maintains interdepartmental communication with key hospital customers and will serve as a liaison between OhioHealth Lab leadership and hospital leadership. This position will be responsible for all 4 areas of the balanced scorecard including customer service, quality, physician and associate satisfaction, and financial performance for the campus and for the rolled up Metrics for OhioHealth Laboratory Services.

MINIMUM QUALIFICATIONS

Bachelor's degree in medical technology or science related field with completion of Medical Technology Certification.  3-5 years of management experience in a hospital or laboratory setting.

SPECIALIZED KNOWLEDGE:  Strong leadership skills with ability to manage multiple complex and diverse projects simultaneously; commitment to clinical excellence; Strong human relation skills; excellent verbal and written communication skills; strong knowledge of Laboratory operations; computer skills including Excel and PowerPoint; Management skills including budgeting, scheduling, performance review, staff development and inventory management

KIND & LENGTH OF EXPERIENCE:  Five years technical experience plus three to five years in a management position managing clinical quality and customer service. 

SPECIALIZED KNOWLEDGE

Knowledge of multiple departments within the lab including Anatomic and Clinical Pathology;  Process management skills including Lean and 6 Sigma;  advanced management/financial skills including preparation of business cases, strategic planning and goal deployment

KIND & LENGTH OF EXPERIENCE:  5 years of management experience in a diverse laboratory setting;  experience with Outreach or Reference Lab business models

MINIMUM QUALIFICATIONS

Bachelor's degree in medical technology or science related field with completion of Medical Technology Certification.  3-5 years of management experience in a hospital or laboratory setting.