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Ensures achievement of target quality indicators for CEI (clinical interventions, medication errors, dosage dispense, etc.). Proactively monitors and implements systems to achieve and surpass CEI/goals.
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Identifies and manages lean processes in department overseen by lean office.
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Monitors and investigates medication discrepancies to ensure medication administration practices are being followed per the medication administration processes.
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Reviews incident reports, implement a plan of action, and monitors results to drive efficiencies in clinical and operational excellence.
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Oversees and supervises daily operations and staffing; edits and reacts to unplanned events and challenges while assuring quality services and patient directed care.
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Reviews schedules, uses flex options, and proactively aligns the schedule with volume/census fluctuation and monitors on an ongoing basis.
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Accountable to conduct client rounding to ensure departmental satisfaction with pharmacy services. Proactively takes action to correct any inefficiencies in processes and problem solve with key findings.
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Actively contributes to the pharmacy department economic efforts and formulary management; develops and implements cost reduction strategies to maintain costs within budget and realize cost reduction opportunities.
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Develop and enforces policies and procedures that ensure appropriate, cost-effective, and safe medication use and maintain the approved hospital formulary.
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Maintains an active role in the Medication Mgmt Process PI/Med Safety, Sedation, ROC, EMC, EMR, IT improvement, PEDSIT, EOC, ASP, RAC, Patient Safety, SDPP, Medication Error review, Infectious Disease, and throughput.
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Maintains medication inventory supplies at defined PAR levels for the main pharmacy and remote sites to meet daily patient care needs and annual budget goals.
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Manages and maintains departmental quality control programs related to medication storage, preparation, and dispensing and medication incident reports as appropriate.
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Manages automated dispensing technology (RX Auditor), other pharmacy operations technology, and information systems, and consults as an expert in these areas.
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Manages controlled substances according to state and federal regulations.
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Responsible for assisting the Leader with department operations strategic planning, goals, and objectives that are consistent with the Health System goals.
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Responsible for developing, implementing, and maintaining operations orientation and training plan for technicians, tech students, and professionals. Completing all training and orientation documentation as required.
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Oversees unit inspections to ensure compliance with federal and state laws (labeling, non-expired, correct temperature, etc.) and analyzes the data/documents per policy and procedure.
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Accountable to manage RX auditor in determining the need for investigation and follow up by the respective units and end users.
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Provides timely mentoring and coaching to clinical staff and support staff to ensure quality of care, fosters staff empowerment, open communication, leads, and guides staff to build an engaged team.
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Directly manages staff from hiring to employment separation while supervising staff through orientation, training, annual reviews within established guidelines, and scope of responsibility.
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Manages procedures including payroll, time/attendance, and progressive disciplinary action in a timely and accurate manner.
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Ensures the completion and update of staff competencies, regulatory requirements, credentials, and accuracy.
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Accountable to manage the procurement, usage, and distribution of all controlled substances across MCHS per regulatory standards and Health System policies and procedures.
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Two years in a leadership role in a acute care environment preferred.
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Project Management experience preferred.
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Florida consultant license or eligible preferred.
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Proficient with computers, EMR and Microsoft Office experience preferred.
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Ability to assess patient care conditions and evaluate patient's response to medication therapy regimens.
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Ability to comprehend and analyze information.
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Ability to coordinate the sequence of an operation or a process.
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Ability to exercise independent judgment and decision making.
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Ability to operate equipment and pharmacy information systems.
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Ability to provide direct supervisory oversight for professional and technical staff related to medication preparation and dispensing.
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Knowledge of Lean processes and business redesign.
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Knowledge of pharmacokinetic and pharmacotherapeutic properties of medications.
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Strong customer service, problem solving, critical thinking, time management, and conflict resolution skills.
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Ability to positively influence, hold self, and others accountable.
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Ability to collaborate in a multidisciplinary team and lead a team to achieve business results.
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Ability to provide direction, coaching/mentor staff, and redirect unacceptable behaviors.