Job Functions, Duties, Responsibilities and Position Qualifications:POSITION SUMMARYThe Client IT Support Analyst I (CITSA-I) position will acquire a proficiency level to independently provide support for low to moderately complex issues for all client connectivity solutions provided by SHUSA. The CITSA-I is responsible for providing support during both "business hours and in the afterhours/oncall setting. The candidate is responsible for learning and performing a full range of activities, which ensures a high level of transparency between the Information Te