"When I realized all of the opportunities that being a Medical Laboratory Scientist (MLS) provides - the versatility you get with only one degree - I said sign me up! It's a really wonderful career."
Supervises technical and/or non-technical laboratory personnel and daily operations in assigned areas/shifts to achieve organization and regulatory requirements.
Supervises personnel, processes, service levels, regulatory compliance, and service levels in assigned areas. Functional areas of responsibility may include, but are not limited to technical discipline areas in which department is licenses, specimen collection, specimen processing and specimen referral testing. Performs technical and non-technical duties in assigned areas of responsibility as required.
Responsible for achieving department goals for service, quality, regulatory compliance, financial performance, personnel management, patient satisfaction, healthy work environment, and integration of intra and inter-departmental activities in areas of responsibility.
Position Responsibilities & Key Performance Indicators
I Quality of Work: All IRL employees are responsible for competence when performing duties. Quality is measured by adherence to policies and procedures, accuracy and consistent application of performance improvement standards. Employees are also expected to display good judgment and commitment to excellence and development.
II Compliance All IRL employees must be committed to adherence to company Code of Conduct standards. Employees are responsible for understanding and conforming to regulatory standards, accepted work principles for healthcare service delivery and promotion of security, privacy, ethics and integrity.
III Safety All IRL employees are accountable for maintaining a safe work environment. Employees are expected to apply the highest standard of patient safety, infection control and general work place practices.
IV Customer Service All IRL employees are expected to focus on satisfying customer needs, maintain successful customer interactions and to support IRL’s mission and goals. Employees must also demonstrate effective communication skills.
V Productivity All IRL employees are required to meet position responsibilities within the appropriate timeframe. Employees must have the ability to prioritize and manage time. Good work practices that support efficiency and appropriate attendance are essential for meeting this standard.
VI Teamwork All IRL employees must work together in a spirit of cooperation. Employees must be flexible and committed to performing duties during natural disasters and other emergencies. Employees are
obligated to demonstrate support of company values, display respect, dignity, appreciation for diversity and professional interaction.
Position Responsibilities: 1. Is proficient with personal computers and information systems relative to job duties 2. Excellent team building and organizational skill to interact with co-workers to promote a harmonious and cooperative working environment 3. Thorough knowledge and application of principles of effective communication 4. Ability to plan, organize and effectively present ideas and concepts to groups 5. Ability to assimilate information from a variety of sources, analyze and recommend action to be taken 6. Well organized with persistent follow through technique 7. Demonstrates skill required to supervise, teach and motivate staff 8. Demonstrates excellent problem solving and sound decision making skills 9. Development and monitoring of statistical analysis of quality measurements and standards 10. Continually monitors and stays abreast of legislative and regulatory changes affecting the laboratory industry, and ensures changes are accurately communicated to affected departments and implemented on a timely basis 11. Follows safety policies and procedures 12. Protects sensitive and confidential information by actively participating in the Privacy & Security Awareness program 13. Adheres to company policies and standards regarding security 14. Completes assigned courses and training on an annual basis 15. Available to work during disasters Management Functions: 1. Concurrently monitors employee and departmental performance to ensure adherence to policies and procedures, timelines and regulatory requirements 2. Reviews all departmental policies and procedures at least annually and revises, as needed. Develops, implements and monitors new policies and procedures as needed 3. Ensures that department employees attend all mandatory IRL/departmental in-services and staff meetings Quality Improvement Functions: 1. Develops monitoring systems for the collection, documentation and reporting of quality assessment and improvement data; extracts pertinent information from quality assessment and improvement studies, initiates corrective action plans, and re-monitors results 2. Evaluates existing systems and processes and develops corrective action plans for service/quality trends identified Initiates changes and monitors for improvement 3. Ensures that departments proactively respond to feedback from customers (internal and external) and implements improvement mechanisms to enhance the overall ability of the department to meet the customer’s needs for laboratory services Fiscal Functions: 1. Concurrently monitors resource utilization, including payroll, supplies and expenses, client volume and revenue variation reports, outpatient volume reports, mileage and expense logs; participates in MOR. Takes action immediately, as needed, to rectify problems 2. Responsible to ensure the weekly and monthly corporate key indicators are an accurate measurement of past and current performance for a basis for proactive response to a changing environment 3. Ensures legal and ethical practices are always maintained 4. Prepares and submits capital expenditure requests, department projections and annual budget. Human Resource Functions: 1. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures; fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations 2. Screens, interviews and selects qualified individuals for open positions within the department 3. Reviews all department employee job descriptions at least annually and revises, as needed. Provides employees with a new job description if substantive changes are made 4. Completes and conducts performance evaluations for all staff under direct supervision after three months of employment and annually, in a timely manner 5. Maintains department education files, including new employee orientation checklist, equipment training checklist, mandatory in-service attendance confirmation and continuing education 6. Develops and monitors improvement action plans, as needed, to correct poor job performance 7. Initiates counseling and discipline according to policies and procedures 8. Terminations, status changes, and other personnel actions are completed in a timely fashion 9. Reviews and approves payroll time sheets, purchasing requisitions, check requests, and scheduling requests 10. Employee injuries are reported within specified time frames and IRL policy/procedure for work related injuries is followed and supported
2-Year/Associate Degree in Science or Medical Technology is required
4-Year/Bachelor Degree in Medical Technology is helpful
A State of Florida Supervisor’s License is required OR the ability to obtain a license during the interview process
5 years’ experience as a Medical Technologist; required.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."
- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Laboratory Supervisor opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.