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"When I realized all of the opportunities that being a Medical Laboratory Scientist (MLS) provides - the versatility you get with only one degree - I said sign me up! It's a really wonderful career."
Tiffany Channer, MPH, MLS(ASCP)CM
Tampa, FL
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Customer Service Laboratory Technical Resource Support
BJC HealthCare
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Details

Posted: 07-Jan-23

Location: Saint Louis, Missouri

Salary: Open

Categories:

Allied Health

Internal Number: 43251

Additional Information About the Role

  • Up to $2,500 Sign-On Bonus
  • Beneifts Eligible
  • Relocation Assistance Available
  • Evening position

Laboratory Customer Service serves the critical role of handling allcphone calls coming into the department of laboratories; investigating, resolving and helping our clients (including our internal departments) so that we may deliver excellent care to our
patients. This allows our technologist team-members to concentrate on laboratory testing. Every caller is our customer and the Laboratory Customer Service representative’s goal is to successfully assist each caller no matter what their need may be.


Overview

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

No other organization offers an opportunity for exploration and discovery like Barnes-Jewish Hospital. As a laboratory professional with Barnes-Jewish Hospital, you'll have exposure to the most advanced testing protocols and processes in medical diagnostics, and one of St. Louis' widest varieties of disciplines and specialties in laboratory careers. Our full-service, 24/7 laboratory is known for its leading-edge technology and the most progressive clinical techniques in practice today. you'll be working with the best, in a supportive atmosphere that will encourage your growth and advancement. Plus, you'll have opportunities to share your skills and knowledge by participating in clinical trials and research in conjunction with leading organizations such as the Washington University School of Medicine.


Preferred Qualifications

Role Purpose

The Medical Technologist (MT) or Medical Laboratory Scientist (MLS) I performs processing and routine testing on blood and other specimens which requires a knowledge and understanding of quality control, basic instrument maintenance, and procedure methodologies and reference ranges. Demonstrates good laboratory practices.

 

Responsibilities

  • Operates all instrumentation in assigned areas to deliver precise, timely, and accurate laboratory results. Performs all testing and operation of equipment as necessary to deliver quality results.
  • Reports results through the laboratory computer system accurately, meeting published turn around times for routine testing and stats.
  • Performs quality controls for all equipment and troubleshoots malfunctioning instrumentation as necessary.
  • Participates in performance improvement activities and initiatives by proactively diagnosing and resolving problems. Specific quality functions are handled in an organized and timely fashion.
  • Minimum Requirements

    Education

  • Bachelor's Degree
  • - Physical/Life Science/related

    Experience

  • <2 years
  • Supervisor Experience

  • No Experience
  • Preferred Requirements

    Experience

  • 5-10 years
  • Supervisor Experience

  • < 2 years

  • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Pension Plan*/403(b) Plan funded by BJC
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to www.bjctotalrewards.com/Benefits

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

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    About BJC HealthCare
    BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $5.5 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community healt...h programs and regional economic development. BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.
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