Primary City/State:

Mesa, Arizona

Department Name:

C/P-CCMC ENT-Clinic

Work Shift:

Day

Job Category:

Clinical Care

**This role comes with a $1,000 sign-on bonus!!**
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Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

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Come join our team at Banner Pediatric Specialists ??? ENT Clinic. We are looking for a dedicated and compassionate Medical Assistant to join our great team of health care professionals.??This position will be responsible for chart prep, medical calls, medication refills, provider letters, rooming patients, assisting providers, cleaning instruments, stocking rooms, and aiding with patient questions and concerns. We are looking for a team player who is able to work with others as well as solo. Once fully trained, we will cross train with our other three clinics. Our team is pediatric centered seeing patients from birth up to 18. We are committed to providing high quality medical care to all our patients.?? As a Medical Assistant in our clinic, you will have the opportunity to learn from pediatric ENT specialists and work side by side with experienced front office staff members.?? Our clinic has a team approach where you will be able to partner with all providers and the clinic nurse to provide excellent patient care.

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Here at our Banner Pediatric ENT Clinic we embrace a fun family atmosphere where we encourage our team members to learn and grow. We are open M-F with no evenings or weekend hours. We thrive on a positive atmosphere that seeks to go above and beyond for each patient every time. We are looking for someone not only focused on patients as the number one goal but also a team player. A smile and greeting goes a long way in this position as you are a first impression. Patient experience and the front desk interaction has targets and goals for us to meet. Having knowledge rooming patients, monitoring schedule, give injections, patient callbacks, obtain vitals, admin duties as assigned, and normal back office duties and working side by side with front office staff too.

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Individuals must have a Medical Assistant Education already in place and BLS Card.??

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Clinic Hours: Mon- Fri 8:30a-5p no weekends

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY
This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS
1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.

2. Assists providers with exams and minor in-office procedures which could include taking patients??? blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG???s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.

3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.

4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.

5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.

6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).

7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.

8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.

9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician???s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Completion of an approved medical assistant training program as defined by state regulations.

Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use. BLS certification required. Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).

Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.

PREFERRED QUALIFICATIONS

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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