Regional Executive Audiologist and Dispensing Audiologist Opportunities in the Greater Los Angeles 

• Encino, Lancaster, Long Beach, Los Angeles, Mission Hills, Northridge, Santa Clarita, Santa Monica, Thousand Oaks, West Hills, Whittier

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide testing, diagnostic evaluations, counseling, and patient care. Attend to both scheduled and walk-in patients.
• Report patient test results to originating referral source or appropriate staff member for tracking and documentation and maintain all clinical records and charts as specified by Serendipity Hearing, Inc.
• Sell hearing aids and accessories including batteries, special products, ALD'S, or any other product available through Serendipity Hearing, Inc. Achieve the clinical operational variables and the monthly and annual goals set by Serendipity Hearing, Inc.
• Support clinic operations by conducting quality control analysis of incoming hearing aids and maintenance of test areas, equipment and supplies.
• Assist with clinic organization and efficient operations and, on an ongoing basis, review Serendipity Hearing, Inc. clinical procedures, processes and systems and recommend improvements as necessary.
• Perform all services and duties in a manner consistent with Serendipity Hearing, Inc. policies, procedures, processes, and quality standards.
• Responsible to ensure the office is staffed and remains open during business hours.
• Participate in and ensure clinic teams complete the daily minimum calls and appointments in accordance with the published and signed event guidelines. Failure to follow the signed event guidelines will be considered a performance issue.
• Provide clinical support for corporate marketing initiatives.
• Continue to develop professionally through attending continuing education opportunities and reading professional publications.
• Perform other duties as assigned.

Required Skills:

• Must be familiar with PCs and conventional software packages.
• Excellent interpersonal skills that allow effective working relationships with a wide range of patients, colleagues, and vendors.
• Strong customer service orientation.
• Good problem solving skills.
• Excellent organizational skills.

• Demonstrated ability to generate appropriate annual revenue targets.

Required Education and Experience

Experience and education requirements may be adjusted where necessary in response to labor market constraints.

• Masters in Audiology or AuD required.
• Audiology and Hearing Aid Dispensing license required when applicable.
• Must have a Certificate of Clinical Competence in Audiology.
• Experience with ABRs, ENGs, and pediatric evaluations.
• Medical insurance and CPT, MUPC and ICD-10 coding experience a plus.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. This position may require long hours and weekend work.