The Specimen Preparation Technician III has mastered all duties of the Specimen Preparation Technician II. Work is highly self-directed, and role may include additional responsibilities such as client communications, internal training and problem solving related to special accounts and compliance. This individual will have completed the necessary training consistent with local business practices for Specimen Processing. Strong proficiency is required in test ordering policy and specimen requirements related to test ordering as well as accuracy and production standards. The SPT III will be more involved in complex processing including but not limited to: Microbiology processing, Frozen splits, Send outs, Cytology processing, irreplaceable specimens (spinal fluid, bone marrow, etc.); Special handling; allergies; serial; pediatric specimens.
Duties and Responsibilities:
Demonstrates proficiency in responsibilities of the SPT II and understanding of all job duties and SOP’s related to the Specimen Processing department
Demonstrates knowledge and understanding available resources to fill in for any function within the Specimen Processing department as necessary
Demonstrates a thorough understanding of how Specimen Processing impacts the testing laboratory
Identifies problems and in some cases, may resolve issues with specimen types such as missing information etc.
Demonstrates an understanding of the compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of services
Understands complex relationship between test(s) ordered and specimen received
Completes all required documentation, legibly and within the assigned timeframe
Meets standards for production and accuracy within 3 months
Validates and verifies orders for other employees
May assist in training employees in any Specimen Processing job function and may provide on-going training
Adheres to all Quest Diagnostics policies and procedures, including Safety and Compliance
Performs other duties as assigned
HS diploma or equivalent
Medical background preferred which includes medical terminology applicable to a clinical laboratory
Previous experience in a production environment preferred
Internal candidates must have a minimum of 9 months experience and be meeting all performance standards in the SPT II role
PC skills in MS office applications
Physical and Mental Requirements:
Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hour
Works in a biohazard environment, practicing good safety habits
Able to sit or stand for long periods
Handles multiple tasks simultaneously and works in a production environment
Communicates effectively with all levels of internal and external staff
Maintains composure while working under pressure
Demonstrates strong interpersonal skills that fosters a positive attitude at all times
Demonstrates flexibility and is able to adapt to changes in work assignments
Demonstrates strong leadership and ability to resolve complex Specimen Processing related questions/issues
Internal Number: req69082
About Quest Diagnostics
We are an industry leader with a longstanding reputation for exceptional quality and stability in our market. We inspire action, illuminate answers, and advocate better health.
At Quest Diagnostics, we are dedicated to continuously improving patient health. We are the world’s leading provider of diagnostic testing, services, and information that patients and doctors rely on to make better healthcare decisions.
Each day, we impact the lives of millions, serving one in three American adults. Our continuous pursuit to discover and innovate enables us to create new solutions every day, many of which are now industry standards of care. Diagnostic tests influence about 66% of clinical decision making.