Perform a variety of the technical procedures involved in the procurement, processing and evaluation of patient specimens for use in the diagnosis and treatment of disease; teach and perform routine clerical and technical procedures including specimen collection, Waived Testing; responsible for the delivery of supplies and procurement of specimens from physicians' offices, clinical specimen preparation and processing for analysis and dispatch, and order entry; and serve as laboratory representative and liaison with outside clients.
Perform a variety of routine and complex blood drawing procedures including, but not limited to, finger and heel sticks, pediatric venipuncture and blood cultures.
Provide instructions to patients for proper collection of urine or stool specimens.
Perform a variety of routine and specialized specimen preparation procedures including, but not limited to general laboratory specimen preparation.
Utilize standard procedure for positive patient identification; record appropriate collection information on proper requisitions; perform order entry and perform billing functions as required.
Receive and process specimens as required including, but not limited to, centrifugation, separation of serum/plasma, and aliquoting of urines.
Resolve all samples received without orders; review and resolve patient orders in question.
Document uncollected specimens and communicate to provider/supervisor.
Direct specimens appropriately and perform daily tracking of specimens.
Participate in the distribution of specimens, supplies and reports to the appropriate laboratory staff.
Daily review of phlebotomy charges; follow up on missing charges; provide monthly tally to manager/supervisor.
Perform review for expired tubes/supplies; remove from use.
Daily disinfection of counters, keyboards, phones. Maintain clean and organized work area.
Change biohazard containers when needed; prepare package for pick up.
Participate in the distribution of reports to clinic staff.
Provide technical guidance to employees assigned to work area.
Review work for phlebotomy team members, assist in training new personnel.
Prepare and initiate tests including, but not limited to, Waived Testing.
Assist lab tech by performing instrument start up and shut down procedures.
Maintain inventory of supplies; reorder as required; unpack supplies upon delivery-compare supplies received to those listed on packing slip; forward paperwork to appropriate person and alert them of discrepancies; stock supplies.
Utilize various hospital information systems and software, including, but not limited to, Pathnet, Softtech, SRS, Gajema, and Duke at Work.
Participate in committees and attend meetings which improve patient safety or satisfaction, employee safety or work culture.
Participate in continuing education activities; maintain safety training; maintain records of each.
Perform other related duties incidental to the work described herein.
High School diploma or GED. Completion of a structured phlebotomy training course and clinical rotation recommended.
Alternatively, an equivalent combination of relevant education and/or experience.
Must have at least 2 years' experience as a Clin Tech I plus achieve required competency level for specified job responsibilities.
Degrees, Licensure, and/or Certification:
Certification as a Phlebotomist by a nationally recognized board/agency* is required; certification of Basic Life Support preferred.
National Certification Agency--Clinical Laboratory Phlebotomy Examination (CLPlb), American Society of Clinical Pathologists--Phlebotomy Technician Examination [PBT(ASCP)], International Academy of Phlebotomy Sciences (IAPS), National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT).
Knowledge, Skills, and Abilities:
Basic phlebotomy techniques (venipuncture and capillary) with use of sterile techniques and standard equipment, including vacutainer tubes and sleeves, tourniquets, syringes, and butterfly and regular needles.
Basic computer skills to support patient registry, etc.
Basic communication and professional communication skills to interact with patients.
Basic supervisory skills in technical assistance to other phlebotomists, scheduling, workloads, development of lab procedures.
Distinguishing Characteristics of this Level:
Successful completion of recognized phlebotomy training program.
Achievement of certification by a recognized agency.
Demonstrated acceptable technique in patient venipuncture and capillary draws.
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