Temp - Lab Associate 3 Clinical

• Receives and triages advanced specimens.
• Prepares specimens and patient materials for shipping.
• Provides advanced clerical support and customer service.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES:
PATHOLOGY (NOVICE): - Possesses sufficient fundamental proficiency to successfully demonstrate pathology in practical applications of moderate difficulty.

LABORATORY PRACTICES (NOVICE): - Possesses sufficient fundamental proficiency to successfully demonstrate laboratory practices in practical applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments.

SPECIMEN COLLECTION (NOVICE): - Possesses sufficient fundamental proficiency to successfully demonstrate specimen collection in practical applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments.

EQUIPMENT MAINTENANCE - (NOVICE): - Possesses sufficient fundamental proficiency to successfully demonstrate the ability to maintain equipment, products, or systems in practical applications of moderate difficulty. Assures that parts inventory is sufficient.

QUALITY ASSURANCE - (NOVICE): - Has provided continuous analysis and evaluation of assignment work processes, constantly striving for improvement in the way tasks and activities are accomplished by questioning their value to the process and contributing creative solutions. Has participated in the process of establishing, communicating and monitoring standards for quality and excellence. Demonstrates the ability to actually work on and improve a current business process, product or service.

CUSTOMER SERVICE - (NOVICE): - Demonstrates the ability to influence customers. Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.

CORE ACCOUNTABILITIES:

• Organizational Impact: Performs non-routine tasks that significantly impact team's performance with minimal guidance.
• Problem Solving/ Complexity of work: Conducts research and analysis to solve some non-routine problems.
• Breadth of Knowledge: Applies broad job knowledge and has basic job skills in other areas.
• Team Interaction: Provides informal guidance and support to less experienced team members.

CORE CAPABILITIES:

SUPPORTING COLLEAGUES (S3):

• - Develops Self and Others: Continuously improves own skills by identifying development opportunities.
• - Builds and Maintains Relationships : Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
• - Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner.

DELIVERING EXCELLENT SERVICES (S3):

• - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.
• - Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns to supervisors in a timely manner.
• - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.

ENSURING HIGH QUALITY (S3):

• - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards .
• - Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond.
• - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.

MANAGING RESOURCES EFFECTIVELY (S3):

• - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
• - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.
• - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error.

FOSTERING INNOVATION (S3):

• - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
• - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
• - Adapts to Change: Embraces change by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Department/Unit Summary:

Vanderbilt University Medical Center (VUMC) has been rated the #1 Hospital in Nashville and the state of Tennessee by the US News & World Report. VUMC's Diagnostic Laboratories - consisting of Laboratory Client Services (LCS), Clinical Pathology Services (CPS), Diagnostic Molecular & Genetics Services (DMGS), and Anatomic Pathology Services (APS) - have state-of-the-art automation and exceptional employees to meet the demands of accurately and timely performance of tests, while providing our patients and their families with enhanced and exceptional care. VUMC is rated in the Top 100 Most Wired Hospitals with advanced LIS systems and technologies.

Vanderbilt's Diagnostic Laboratories support adult and pediatric care for inpatient and outpatient settings. Our fast-paced, team oriented culture gives you the opportunity to contribute to breakthroughs with healthcare advancements. We support your career growth with a comprehensive medical laboratory science program and an established Professional Advancement Ladder (PAL).

Click Here To View The VUMC Promise of Discovery

Discover Vanderbilt University Medical Center:

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity -- of culture, thinking, learning and leading -- is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

VUMC Recent Accomplishments

Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:

• US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology ( Bill Wilkerson Center ), 9 adult and 9 pediatric clinical specialties ranked among the nation's best, #15 Education and Training
• Truven Health Analytics: among the top 100 hospitals in the US
• Becker's Hospital Review: one of the "100 Greatest Hospitals in America"
• The Leapfrog Group: grade "A" in Hospital Safety Score
• National Institutes of Health: among the top 10 grant awardees for medical research in the US
• American Association for the Advancement of Science: 12 faculty members elected fellows in 2014
• Magnet Recognition Program: Vanderbilt nurses are the only group honored in Middle Tennessee
• Nashville Business Journal: Middle Tennessee's healthiest employer
• American Hospital Association: among the 100 "Most Wired" medical systems in the US