Educator/Quality Specialist, Pathology Outreach (Full-Time)

Assist in Pathology Outreach as an Educator/Quality Specialist at WakeMed

As an Educator/Quality Specialist for Pathology Outreach, you will serve as the primary contact for physician practices who send laboratory specimens to WakeMed Laboratories. Outreach for the laboratory is when the specimen comes to the laboratory and not the patient. Responsibilities include:

• Providing information to customers and recording requests
• Resolving electronic reporting problems specific to the customer
• Training and ensuring competency for all Outreach phlebotomists
• Providing excellent customer service to physician practices

Here at WakeMed, you are more than an employee – you are family. We understand that our responsibility to the community begins with our employees. It’s simple: we care for our employees and our employees care for the community. We believe in doing everything we can to help you meet your personal and professional needs throughout employment. In doing this, we offer the following to support you:

• Shared decision-making structure
• Continuing education opportunities
• Countless career advancement opportunities
• State-of-the-art technology
• Flexible shift options
• Tuition & specialty certification reimbursement
• Medical & dental insurance
• Paid vacation & sick leave
• Health and wellness education programs
• Fitness center

Work Schedule:

• Monday-Friday 8:30am – 5:00pm
• No weekend requirements
• Call requirements: yes

Education Requirements:

• Associate Degree or Equivalent Education Required
• Bachelor’s Degree Preferred

Experience Requirements:

• 2 Years of Clinical Laboratory Experience Required

Licensure/Certification Requirements:

• Phlebotomy or American Society for Clinical Pathology Required

Innovation flourishes here, and we want your hard-earned experience and gained skills to advance further with our team. For more information and to apply, please visit us online at jobs.wakemed.org and reference job ID’s: 37661. EOE