Assist in Pathology Outreach as an Educator/Quality Specialist at WakeMed
As an Educator/Quality Specialist for Pathology Outreach, you will serve as the primary contact for physician practices who send laboratory specimens to WakeMed Laboratories. Outreach for the laboratory is when the specimen comes to the laboratory and not the patient. Responsibilities include:
Providing information to customers and recording requests
Resolving electronic reporting problems specific to the customer
Training and ensuring competency for all Outreach phlebotomists
Providing excellent customer service to physician practices
Here at WakeMed, you are more than an employee – you are family. We understand that our responsibility to the community begins with our employees. It’s simple: we care for our employees and our employees care for the community. We believe in doing everything we can to help you meet your personal and professional needs throughout employment. In doing this, we offer the following to support you:
Shared decision-making structure
Continuing education opportunities
Countless career advancement opportunities
Flexible shift options
Tuition & specialty certification reimbursement
Medical & dental insurance
Paid vacation & sick leave
Health and wellness education programs
Monday-Friday 8:30am – 5:00pm
No weekend requirements
Call requirements: yes
Associate Degree or Equivalent Education Required
Bachelor’s Degree Preferred
2 Years of Clinical Laboratory Experience Required
Phlebotomy or American Society for Clinical Pathology Required
Innovation flourishes here, and we want your hard-earned experience and gained skills to advance further with our team. For more information and to apply, please visit us online at jobs.wakemed.org and reference job ID’s: 37661. EOE
Internal Number: 37661
About WakeMed Health & Hospitals
At WakeMed Health & Hospitals, we are guided by a simple – yet powerful mission: to improve the health and well-being of our community by providing outstanding and compassionate care to all.
To deliver on this mission, WakeMed employs the “best minds and the biggest hearts” in the business. Our team includes over 8,500 experienced registered nurses, technologists, medical professionals, support staff, and a medical staff of more than 1,200 physicians and advanced practice providers who are dedicated to putting patients first.
When it comes to culture and benefits, we recognize that when we take good care of our employees, our employees can take even better care of our patients. We proudly offer competitive salaries that reflect background, experience and special skills. Our benefits programs are designed to give you and your family the support you need for today while planning for a successful tomorrow. We promote diversity in the workplace, provide equal employment opportunity for all qualified applicants, and we participate in E-verify.
We think it’s pretty simple – we care for our employees and our employees care for the community.