The Director of Laboratory Services maintains regulatory compliance with applicable standards and agencies; including, but not limited to, payors, laboratory and pathology accreditation bodies, and relevant governmental regulators. Assesses procedures and recommends new procedures and/or improvements as required by regulatory governing bodies or as needed when noted deficiencies are identified. Promotes standardization of laboratory processes across Doctors Care network of centers. Works closely with Chief Medical Officer, Medical Laboratory Directors, Corporate Administration, Physicians, Advanced Practitioners, Medical Assistants, and other support departments to continually assess and meet Doctors Care goals pertaining to laboratory services.
Maintains a comprehensive understanding of the core Laboratory Director duties and responsibilities and the level of oversight (direct versus delegated) required for these duties as established by various accreditation agencies (i.e. CLIA, CAP, OSHA, SC DHEC, UCA, etc.).
Provides administrative management and direction of staff in regard to laboratory services.
Maintains strong knowledge of all policies, procedures, and processes for laboratory services and performs on-going review to ensures compliance to local, state, and federal guidelines and laws.
Ensures the appropriateness of the laboratory’s critical/panic values based on patient population served.
Establishes protocols for on-going review and evaluation of the laboratory’s quality assessment plan, quality indicators and quality monitors, problem logs and corrective/preventive actions.
Ensures review of all Laboratory Proficiency Testing (PT) enrollments including:
PT testing requirements and consequences regarding PT testing referral or consultation
Use of Corrective and Preventive Actions (CAPAs) following unsuccessful PT performance
Maintains knowledge of laboratory testing equipment and testing systems used by the laboratory including:
Established Quality Control (QC) Parameters
Validation and verification criteria for different test methods
Applicability of testing performed for different patient populations
Ensures center staff is educated, adequately trained and competent as documented by competency assessment records.
Ensures that services are of the highest quality, are cost contained, are medically useful and accurate, and are carried out in an expeditious manner.
Performs other duties as assigned.
Oversight of the following:
Adequate physical and environmental laboratory facilities and conditions
Laboratory environmental safety for all employees including:
Physical, chemical and biological hazards
Compliance with safety and biohazard requirements
Appropriate use of personal protective equipment
Day-to-day supervision for all testing personnel
Availability of competent personnel to review test results and reports
Review all testing procedures and laboratory policies and ensure ongoing review and approval
All laboratory testing personnel follow laboratory protocols and polices and that competency is documented
Laboratory testing responsibilities and duties for all personnel are documented in writing
Appropriate test selection and that interpretations of test results are present on laboratory reports
Customers/patients have access to consultation regarding test results
All test methods are properly validated/verified (Accuracy/Precision) and test results are not reported when the system is not functioning properly
A quality assessment and management program is established and maintained for all phases of testing (pre-analytical, analytical and post-analytical)
The establishment of acceptable analytical test performance criteria
A Corrective and Preventative Actions (CAPA) process is developed and utilized to document deviations and non-conformances
Access for all laboratory and/or testing personnel to orientation and training programs
Completion of annual performance evaluations and competency documentation for staff
Par level assessments are completed on a regular basis and adequate inventory of supplies are maintained
Services are of the highest quality, are cost contained, are medically useful and accurate, and are carried out in an expeditious manner
Negotiating new contracted laboratory pricing quarterly or as needed
Collaboration with Billing Department on test order codes and CPT codes for billing purposes
Training of designated Doctors Care staff on all occupational medicine services (Drug screens, Breath Alcohol testing, Spirometry, Respiratory Fit testing, DOT exams, etc.)
Bachelor of Science Degree in Biology, Life Sciences or related field.
Current designation as an ASCP (American Society for Clinical Pathology) certified Medical Technologist (MT) or Medical Laboratory Technology (MLT) or other lab-related science
Minimum of 5 years of experience in CLIA laboratory-based environments
Minimum of 3 years in a supervisory role
Active state licensure, as required; as well continued maintenance of laboratory services knowledge from participation in continuing education
Demonstrated knowledge of all functions of laboratory services including:
Maintenance of CLIA licensure
Maintenance of legally compliant processes and procedures.
Extensive knowledge of medical practices and laboratory regulations/laws
Proficiency in Microsoft Office Suite applications
Proven proficiency in timely reporting to state/federal oversight agencies relative to reportable conditions
Willing to work 12-hour shifts and weekends, if necessary
Ability to travel up to 50% of the time inclusive of overnight
3-5years of responsibility and progressive experience in an administrative capacity
Masters Degree in a Laboratory Science
Internal Number: 3661
About UCI Medical Affiliates Inc
UCI Medical Affiliates, Inc. (UCI) is headquartered in Columbia, South Carolina and provides non-medical management and administrative services to more than 50 Doctors Care urgent care centers and more than 20 Progressive Physical Therapy centers located throughout the state of South Carolina.
Doctors Care has operated since 1981, accepting patients for treatment of outpatient acute and episodic medical problems. The centers are open evenings and weekends. Centers are staffed by licensed physicians, physician assistants, nurse practitioners, licensed nurses, certified medical assistants, laboratory technicians, registered radiographic technologists and administrative support staff.