Commitment to whole-person care, giving you the opportunity to help heal people in mind body and spirit.
Fulfilling work with people who treat you like family.
Excellent benefits, market-driven wages and career development opportunities.
Recognized for the seventh year in a row as a recipient of the Gallup Great Workplace Award as part of the AdventHealth network.
Opportunities for advancement as we expand our network across the nation.
Full-time; Monday-Friday 8a-5p
You Will Be Responsible For:
Drives customer service initiatives by creating and owning the patient experience, examples customer service to other team members
Utilizing age-specific guidelines, assesses patient during clinical check-in, documents pertinent medical information and vital signs.
Performs and administers treatments, medications and any follow-up assessments ordered by the provider, verifying as needed.
Provides guidance to team in prioritizing patient care and non-patient care activities, ensures team reviews all memos, in-services, policy updates, etc. Assist with the education of the clinical employeeâ™s when needed.
What You Will Need:
Graduate of accredited medical assistant program
6 months of MA Experience and evaluation of competency by Director of Nursing
Continued maintenance of BAT certification after hire
Must be currently certified and maintain certification by one of the following:
American Association of Medical Assistants (âœAAMAâ) for Certified Medical Assistants
American Medical Certification Association (âœAMCAâ) for Clinical Medical Assistant Certification
American Medical Technologists (âœAMTâ) for Registered Medical Assistant
National Association for Health Professionals (âœNAHPâ) for Nationally Registered Certified Medical Assistant
National Center for Competency Testing (âœNCCTâ) for National Certified Medical Assistant
National Health Career Association (âœNHAâ) for Registered Clinical Medical Assistant
Reporting to the Practice Manager and under the supervision of the Providers, the Lead Medical Assistant cares for patients and performs a wide variety of patient care activities to include directing and guiding back office staff in monitoring and expediting workflow. This position helps in ensuring the back office operations of the clinic function smoothly and that the proper protocols are in place. Adheres to state, federal and organizational guidelines to ensure quality care and patient safety with support from the Clinical Excellence team. Is essential in maintaining organization and facilitating patient flow. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.