The Lab Clerk/Phlebotomist performs laboratory procedures involving the collection, handling and processing of human laboratory specimens. Answers telephones and responds to questions or routes call appropriately. Consults Technologists for clinical direction. Receives patients and prioritizes workflow at reception desk. Performs computer data entry using information systems. Maintains office and medical supplies. Follows detailed instructions using established methods and procedures. May perform designated waived testing as trained with technical over site. Performs electrocardiograms (ECG). Independently performs assigned tasks.
Phlebotomy: Uses two types of patient identifiers to ensure accurate patient identification and sample labeling. Performs venous blood collection using various techniques: syringe, vacutainer, butterfly, capillary collection, blood culture collection. Successfully performs venipuncture without injury, missing only the most difficult patients. Evaluates patient anxiety prior to phlebotomy and offers coping techniques and instruction. Identifies adverse reactions and acquires assistance.
Laboratory Clerk: Handles phone calls in a helpful and courteous manner, expeditiously determines need, gives information or forwards caller to appropriate person. Greets patients in a helpful and courteous manner, organizes and directs patient/specimen flow. Receives specimens or initiates specimen collection. Manages efficient, prompt distribution of specimens to the appropriate testing area using standard precautions. Reviews in-coming orders for appropriateness. Receives and accessions laboratory specimens using electronic systems with accuracy and efficiency. Communicates patient preparation needs and specimen requirements. Gives accurate and precise instructions to patients for specimen collection. Prioritizes tasks for technologists. Manages simultaneous demands effectively.
Patient Testing, Billing Management and Material Resource Management are other job duties that the Phlebotomist will perform.
Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate.
Phlebotomy experience, certification preferred, Computer skills to include: Windows, Microsoft office, electronic medical record (EMR) and laboratory information systems (LIS) and faxing, knowledge of insurance relationship to laboratory testing and medical office practices.
Clinical Laboratory skills appropriate to perform waived, moderate and high complexity testing. Understanding of age specific and cultural needs of UHC student patients and providers. Competent in laboratory information systems, inventory and human resource management. Skilled in critical thinking, prioritizing, organization, communication across levels of understanding and privacy/confidentiality.
Internal Number: S05025P
About UGA \ University Health Center
Vision: Our Aim for Excellence
Leading in health and wellness services
Mission: Our Reason for Being
To advance the wellbeing of students and our community
We contribute to student success through:
Primary, specialty, and mental health care
Integration of health and wellbeing
Inclusion and developmental sensitivity
Education that develops health literacy and skills
Coordination of care
The University Health Center is fully accredited by The Joint Commission, the nation’s most prestigious accrediting board. The Joint Commission is a regulatory agency that sets standards on how health centers should operate, and inspects the facility regularly to ensure requirements are being met. Patient care and safety issues are very important to the University Health Center and are reviewed by the Joint Commission.