JOB SUMMARY: Provide overall leadership for Distribution Department by developing goals, objectives, policies and procedures; supervising, coordinating, and evaluating the activities; preparing operating and capital expenditure budgets; and performing personnel administration functions.
Develop goals and objectives for the department based on interpretation of institutional policy and goals
Plan to achieve departmental goals or establish priorities based on institutional goals and objectives
Help department understand, share and support the vision of the institutional and departmental goals
Initiate changes in or develop new policies, procedures and/or methods based on changes in departmental or institutional goals and objectives.
Analyze long-range impact of institutional goals or departmental decisions and plans on day to day operations.
Ensure the most effective operations of the department through program development, process improvement and coordination/integration of processes with other departments.
Design, implement, evaluate and market programs to maximize clinical outcomes, functional status, patient/customer satisfaction and reimbursement
Standardize services, processes, resources, and practice to improve efficiency.
Supervision to include responsibility for planning, coordinating, and controlling the work and procedures; provide advice/consultation to staff regarding problems
Adjust work schedules or project priorities to meet emergencies or changing conditions
Participate on departmental and/or interdepartmental committees to address problems and facilitate information exchange about programs, problems, etc. Provide information to others (oral or written) to explain/clarify problems, issues or requests.
Participate in periodic management meetings to keep top management informed of department problems and concerns
Analyze and evaluate ongoing department programs to identify areas where adjustments/improvements are needed
Develop staffing plans to ensure developmental objectives are being met
Develops reporting mechanisms for receiving and supply areas. Reviews all central supply and receiving areas
Coordinates daily activities and communication between all central supply and receiving areas.
Ensures timely, accurate and safe delivery of product to all areas of VUMC; develops appropriate distribution process in all areas of VUMC to optimize efficiency and customer satisfaction
Create and exceed service standards utilizing key service dimension and from knowledge of patient/customer expectations and best practice
Establish service standards for the department and determine if service standards are compatible with financial targets
Ensure that the service standards are met or exceeded by utilizing customer satisfaction, best practices and market information to improve customer service and satisfaction
Define and achieve financial targets in support of business goals of the institution.
Prepare an annual operating budget for a unit or department, including direct labor, material and supplies, services, equipment maintenance and replacement
Present and justify a proposed budget (operating and capital expenditure) to a management review committee
Evaluate organizational functions and structures to best determine the allocation and utilization of resources
Analyze and evaluate budget variance to determine cause
Prepare justification or develop alternatives for cost containment/reduction
Project future budgets based upon analysis of current operations.
Establishes and monitors [financial] goals and objectives, including critical success factors, [capital] and operating budget
Ability to develop and implement business plans and generate capital project ROI's
Interacts with Finance, ESS, Purchasing and other Key stakeholders to maintain and communicate accurate charge and expense information
Monitors monthly budget reports to ensure consistency of behavior and institutional focus.
Works with team members during product conversions to ensure smooth transition
Coordinates vendor returns/credits, invoice discrepancy resolution for vendors.
Create an organizational culture (both within and across departments) that provides a safe, satisfying and enriching environment for employees and provides a qualified, competent staff to meet patient needs
Provide leadership to promulgate the mission and the values of the institution to the department.
Model behavior consistent with the mission, vision, and values of the enterprise through leading, coordinating projects, innovation, initiating improvement, and developing new programs.
Demonstrate a leadership style that is facilitative and collaborative.
Communicate within and across departments to maximize effectiveness, efficiently and information sharing
Ensures all Human Resource and VUMC policies and procedures are followed according to standards.
Define the qualifications and performance expectations for all staff positions through the Performance Development system, including department specific job descriptions, measurable performance standards.
Create an environment that encourages and supports self-development and learning for all staff through regular feedback, by assuring the development of staff through orientation, training programs, work experiences and assessing competencies by meeting the performance expectations stated in his or her job description in a timely manner (normally annually).
Develops and monitors coaching plan for manager and supervisors
Services as the customer service representative for central supply and receiving and a focal point for retrieval of supplies due to product recall/failures.
Identify, establish and evaluate quality assurance standards, programs, and procedures within department.
Establish and evaluate standards of performance to ensure safe, effective, and efficient operation of the department
Ensure that standards are met within area of responsibility to assure clinical enterprise accreditation/licensure
Adhere to the rules and regulations for the transportation of goods in accordance with the Department of Transportation, state licensure, and other governing agencies.
Responsible for establishing and maintaining Quality Assurance and CQI programs and reporting mechanisms.
Is responsible for the management and optimization of par locations and levels and emergency supply carts.
Responsible for the conduct and coordination of physical inventories at all supply locations.
Responsible for monitoring charge management process and discrepancy resolution
Responsible for establishing and monitoring quality control audits of automated delivery systems and any necessary discrepancy resolution.
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period.Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As th...e largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.