The incumbent is accountable for providing quality leadership for the Clinical Laboratory programs and works in cooperation with the Outreach Lab Services serving physicians, patients and employees. This position is responsible for planning, organizing, controlling and leading staff to assume accountability for all decisions and actions in accordance with organizational goals. The incumbent works closely with administrative and management staff from all health network entities to meet the needs of the patients and physicians while representing the vision and mission of Renown Health. The incumbent is accountable for comprehensive knowledge of the programs, services, processes, and growth of Renown Health. The incumbent participates as directed in plans and implementation of Clinical Laboratory services for new and existing clients.
Scheduling of hours may be changed, as company deems necessary. Cover ‘on-call’ hours as requested.
Nature and Scope
The Clinical Laboratory is a 24-hour/7-days a week operation, providing laboratory services to a patient population of all ages.
The scope of responsibility spans all technical and customer service areas of the Clinical Laboratory. The incumbent is an integral part of the laboratory management team and works collaboratively with department members to ensure success of the program. The incumbent looks to identify and increase opportunities for new services, clients and market share for Clinical Laboratory Services.
The incumbent is generally responsible for all operational aspects of the Clinical Laboratory. Additional duties may include ordering of supplies, scheduling patients, cross-training staff, scheduling staff, budget preparation, hiring new/open positions, as well as ensuring that services provided through the Clinical Laboratory are high quality.
The incumbent must demonstrate the knowledge and skills necessary to provide a safe environment for patients served, ranging in age from infant, child, adolescent, adult and geriatric, and meet standards of quality as measured by the unit/department age-specific competency standards.
The incumbent must be able to independently make key decisions for financial management, human resource management, quality management, medical staff relations and quality of service strategies. This position will require training and general knowledge attained to operate the hospital and laboratory information systems.
The incumbent is required to meet the needs of the staff and is to meet on a regular basis with the staff to discuss situations and problem solve, as well as develop new and creative ideas that would improve or enhance Clinical Laboratory Services.
The incumbent must be knowledgeable of and observe all safety requirements in a laboratory and hospital setting. Comprehensive knowledge must be maintained for all procedures that are required to be performed. This position may provide patient care. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Major Roles & Responsibilities Purpose: This is a supervisory position, assisting the Department Director with the overall operation and administrative functions of the laboratory, using advanced scientific knowledge and skills. * Applies advanced knowledge of scientific principles, theory and critical thinking skills to monitor, control and assess test results and conditions, specimen quality, chemical/biologic reactions and instrument function. * Serves as a technical supervisor in all areas of the laboratory, identifying competency and educational needs of staff. * Reviews lab statistics and trend reports to evaluate, improve and streamline daily operations and workflow. * Assists with the comprehensive Quality Management System which includes standardized performance indicators, quality control program, equipment validation and maintenance, safety program, proficiency testing program and quality improvement. * Serves as an active participant and member of committees, teams and special assignments. * Demonstrates positive interpersonal skills in communicating with staff, patients, visitors and others in the community so that the organization is positively perceived. * Follows regulatory requirements such as CLIA, HIPAA, OSHA, etc. * Assists in writing, revising and maintaining appropriate policies and procedures for the department. * Communicates in a professional and courteous manner with patients, family, co-workers and other medical personnel as necessary to share information concerning laboratory testing, status, results and clarification of orders. * Provides technical guidance and instructions to physicians, lab employees, co-workers, students and other employees. * Maintains sufficient inventory management of supplies and equipment for department. * Assists in identifying training needs of department and providing continuing education resources. * Keeps abreast of current trends and knowledge in the laboratory field through continuing education, scientific journals and newsletters. * Advanced knowledge and use of mathematics and statistics necessary for laboratory testing and reporting required. * Demonstrates excellent problem solving skills with a high level of self-motivation. * Good leadership skills with the ability to promote a good team environment to provide exceptional patient care. * Excellent customer service skills and proper use of phone etiquette is necessary. * Knowledge of IQCP required. * Familiarity with CPT, LOINC, ICD-10 and SNOMED codes preferred. * Ability to multi-task and work with frequent interruptions. * High attention to detail with ability to make decisions, and give direction to employees. * Other duties as required.
Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain State of Nevada Clinical Lab Scientist (Medical Technologist) and General Supervisor licensure is required.
Requires six (6) or more years of medical laboratory experience as a nationally certified Clinical Laboratory Scientist (Medical Technologist). Requires at least five years supervisory experience in a clinical, commercial reference laboratory or hospital laboratory program. Previous healthcare management or administrative experience preferred.
Ability to obtain and maintain a State of Nevada Laboratory General Supervisor license.
National certification as MT(ASCP) or equivalent.
Computer / Typing:
Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
Additional Salary Information: Renown Health offers employer subsidized medical, dental and vision and a generous 401(k) match starting first of the month following 30 days of employment. Additionally, tuition reimbursement and student loan repayment is available to employees.
Internal Number: 145609
About Renown Health
Renown Health is northern Nevada's largest not-for-profit health network and a nationally recognized healthcare leader. With our dedicated staff, modern facilities, state-of-the-art technology, commitment to quality care, and role in educating future physicians and nurses, Renown Health delivers excellence in healthcare.