Job Summary Provides supervisory support and provides support in areas of phlebotomy, laboratory outpatient services, specimen processing and send-outs at all hospital locations. Supports service, quality and financial metrics/initiatives as identified by the network or laboratory and continually works to improve employee engagement.
Develops and ensures staff training and competency is completed to meet regulatory guidelines.
Oversees staffs technical performance and coaches and trains on best practices.
Assists with resolving personnel issues within lab department and functions as a subject matter expert to laboratory and hospital staff.
Coordinates phlebotomy and CLA internship program to ensure students receive a superior experience and appropriate training.
As requested, assists in providing feedback during performance evaluations
Continually looks to standardize and improve workflows in processing & sendouts.
Works with team to develop and implement HonorHealth best practices.
Ensures staff provides accurate data, reporting and billing.
Evaluates and implements new products for quality, effectiveness, safety and cost containment.
Responsible for all procedures in Phlebotomy, Send outs and Processing
UdatesUpdates new test information into the Beaker System to ensure timely and correct resulting.
Researches and provides charges and codes for miscellaneous procedures referred to outside laboratories.
Provides teaching, training and competency for students, phlebotomists, PCTs and clinical lab assistants. Helps resolve Laboratory Services problems by interacting with nursing, physicians, laboratory and other hospital staff.
Oversees and monitors phlebotomists' specimens and techniques
Assists in troubleshooting & documentation of specimen problem issues. Assists and recommends staffing levels and budgets at each hospital location.
Internal Number: 2018-13576
Let’s transform healthcare together.
Every day, we bring patients convenient, coordinated access to healthcare while providing meaningful service to our community.
Join us and you will:
Develop professionally and achieve your career goals
Enrich your life with a focus on wellness
Enjoy a compassionate, caring culture with outreach to our local communities
Support the well-being of you and your family with a diverse portfolio of benefits
Welcome to HonorHealth.
We are a non-profit, local healthcare organization known for community service and outstanding medical quality. Our organization encompasses five acute care hospitals with approximately 10,500 employees and 3,100 volunteers, urgent care centers, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.