Position Summary:Under the general direction of the Administrative Director, Laboratory Services and in conjunction with the department Medical Director, The Operations Manager plans, develops and coordinates the activities of Pathology Department and Clinical Laboratory Services. The Operations Manager is directly responsible for the management of all services related to the clinical laboratory and pathology and for patient and customer satisfaction.
Essential Values-Based Leadership and Management Competencies: Demonstrates competencies in line with the four core values that are the foundation of all activities performed by management employees in order to achieve the Mission of the St. Joseph Health System (see attached behavioral definitions of competencies):
Dignity: Demonstrates competence in communication and interpersonalrelations as guided in our Standards of Behavior. Models and upholds our core values.
Excellence: Demonstrates competence in continuous improvement, continuous learning, accountability, and teamwork, motivating and developing others, problem-solving and decision making, displaying financial understanding, managing daily operations, and demonstrating business/job specific knowledge.
Service: Demonstrates competence in customer/patient focus, adaptability, and shaping change.
Justice: Demonstrates competence in community orientation, stewardship, and strategic planning and action.
Education Bachelor’s degree
Experience Minimum of five years of laboratory experience
Minimum of two years management experience in an acute hospital environment preferred
License / Current California Clinical Laboratory license
Unit Specific competency Within 30 days of hire – U00004
Knowledge/skills/abilities Excellent oral and written communication skills
Age-Related Competencies: Demonstrates knowledge of the principles of growth and development and possesses the ability to respond to specific issues and data reflective of patient’s status. Demonstrates the knowledge and skills necessary to provide for the primary population of patients served in the department.
Established in 1956, St. Joseph Health, St. Mary, is a 206-bed acute care facility celebrating more than 55 years of healing in the High Desert. St. Mary is home to the High Desert's only comprehensive cardiovascular surgery program. St. Mary is also home to a da Vinci Surgery System, making the Medical Center the first provider of robotic surgery in the High Desert. St. Mary Medical Center's dedi...cation to serving the Victor Valley has remained intrinsic to its core values of Hospitality, Dignity, Justice, Service, and Excellence. The Medical Center is fully accredited by the Healthcare Facilities Accreditation Program (HFAP).