Proficient and accurate in all aspects of laboratory testing of section to which assigned. Performs and is responsible for department operations as assigned. Embraces and upholds Palmetto Health's Mission, Vision and Declaration as it relates to the Palmetto Health Experience for our patients and team members. Applies knowledge and demonstrates compliance with Palmetto Health's Values of compassion, dignity, excellence, integrity and teamwork.
All team members are expected to be knowledgeable and compliant with Palmetto Health's values of compassion, dignity, excellence, integrity, and teamwork.
Laboratory Testing: Performs and reports test results for waived, moderate and high complexity clinical laboratory test procedures as assigned and outlined in the standard operating procedure (SOP) manuals. Demonstrates proficiency, competency and understanding of fundamental principles of clinical laboratory procedures. Documents work processes as required. Operates computerized laboratory data systems/applications as assigned.
Quality Control/Quality Management (QC/QM): Participates in QC/QM for area assigned. Reviews quality control for acceptability while performing testing and notifies lead technologist/supervisor/manager of unresolved issues. Evaluates results and specimen integrity based on department standard operating procedures (SOPs) and reports discrepancies to lead technologist/supervisor/manager. Monitors supply/reagent inventory and uses laboratory resources efficiently.
Problem Solving/Critical Thinking: Investigates and resolves technical problems, consults lead technologist/supervisor/manager as needed. Effectively operates laboratory instrumentation. Performs and documents maintenance and function/operational checks on instrumentation. Identifies real or potential situations or detects equipment malfunctions; troubleshoots the problem with lead technologist/supervisor/manager or service representative and documents appropriately.
Regulatory/Safety/Compliance: Complies with policies and PGRs for Palmetto Health system, facility and laboratory. Understands and complies with standards and conditions set forth by various governmental and accrediting agencies in assigned operational area. Performs competency assessment of team members as assigned. Maintains a safe working environment.
Teamwork: Acts independently, to include organizing and setting priorities with no technical supervision. Recognizes customer satisfaction issues and responds/escalates appropriately. Assumes responsibility for operation of the section in absence of supervisor/lead technologist. Develops and provides instruction and training for students, new team members, laboratory support staff, and hospital personnel. May take part in the interview process of job applicants. Willingly performs and completes team assignments and other duties as assigned.
Communication: Communicates effectively in person, by phone and in writing. Maintains open communication with laboratory leaders, pathologists, and fellow team members. Communicates pertinent information to other members of the healthcare team. Uses positive interpersonal skills to educate/support laboratory customers.
Continuing Education: Promotes individual professional growth and development by meeting requirements for mandatory/continuing education; accesses training needs and participates in Continuing Education (CE) programs annually achieving, at a minimum of 12 hours. Participates and meets requirements of competency assessment, and proficiency testing as assigned.
System/Facility/Department Goals & Initiatives: Supports Palmetto Health system and facility financial, customer service and quality initiatives in a positive and productive manner. Participates in work unit action plans and supports department-based goals and initiatives which contribute to the success of the organization.
Education: Associates in Medical Lab Technician or Bachelors in Medical Technologist.
Licensure: ASCP Eligible.
Internal Number: 113563
About Palmetto Health
Palmetto Health, the largest health care system in the South Carolina Midlands region and one of the state’s largest employers, comprises more than 15,000 team members, physicians and volunteers working together to fulfill Palmetto Health’s Vision: To be remembered by each patient as providing the care and compassion we want for our families and ourselves. The system includes six acute-care hospitals in the Midlands—Palmetto Health Baptist, Palmetto Health Baptist Parkridge, Palmetto Health Children’s Hospital, Palmetto Health Heart Hospital, Palmetto Health Richland and Palmetto Health Tuomey. In the South Carolina Upstate region, Palmetto Health also co-owns Baptist Easley Hospital.
Recognized nationally as one of the best places to work and receive care, the system also includes the Palmetto Health-USC Medical Group, the region’s largest multispecialty group, which serves as the entry point to the health care system with more than 500 providers serving patients in more than 80 practices and nearly 100 locations.
Palmetto Health also is supported by two 501 (c)(3) foundations, and trains the next generation of physicians through its 24 residency and fellowship programs ...affiliated with the University of South Carolina School of Medicine. For more information, visit PalmettoHealth.org or call 803-296-CARE (2273).